Shipping policy
Shipping Policy
This Shipping Policy describes how The New (“we,” “us,” or “our”) handles order processing, shipping, and delivery. Please read carefully before placing an order.
Shipping Times
- International Shipping: Estimated delivery time is 7-15 plus business days. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.
Shipping Costs
- N/A (Free)
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. You can track your package using the link provided.
Shipping Area
We currently ship to:
Asia
Israel, Japan, Singapore, South Korea and United Arab Emirates
Europe
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and United Kingdom
North America
Canada and United States
Oceania
Australia and New Zealand
Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).
Damaged, Lost, or Delayed Shipments
We are not liable for packages lost or damaged during shipping. If your order arrives damaged, please contact the carrier to file a claim.
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at the7new7@gmail.com, and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at:
the7new7@gmail.com